JuRika ShaNi

Technical Writer | Content Developer (E.g., e-learning, training- and user guides, knowledge base)

Tel Aviv-Yafo, ישראל

פ��ילנסר

צור קשר

אודותינו

*Given rates may be misguiding due to the platform's limitations, and are open to discussion/negotiation.

PROFESSIONAL SUMMARY AND CAREER OBJECTIVE

- Native English speaker with fluent Hebrew and 3+ years’ experience in technical writing, content creation and development, UX content writing, and user-centric writing (training manuals, user guides, etc.).

- Successfully applying technical documentation best practices and UX/UI design principles.

- Understanding of hardware, software, SDLC, and cloud computing/SaaS concepts.

- Communicates complex technical concepts and procedures in a digestible and concise way to non-technical audiences; adjusts to technical audiences.

- Collaborative team member, analytical, strategic, systems thinking, and agile problem solver.

- Independent, resourceful learner with the ability to quickly understand new technologies.

- Enjoys finding creative ways to develop and improve content - always aiming for quality.

***Currently seeking an opportunity as Technical Writer/Content Developer/UX Writer, or similar (job titles may vary). Actively searching and immediately available for the right opportunity.***

***Although currently focussed on my career in technical writing, certain roles compatible with my other skills can be considered too (this will depend, among other factors, on the tenure)***

DIGITAL SKILLS

Content Management and Authoring Tools:
MadCap Flare | MS Word [Advanced]| GitHub [with Markdown] | WordPress | Confluence | Document 360

Microsoft Office 2010 and 365:
Word | PowerPoint| Excel |Outlook |

Design Tools, Image, and Video Editing:
Adobe: Photoshop | InDesign | Illustrator | Camtasia | Giphy | ShareX | Snagit | Snipping tool

E-Learning Authoring Software and LMS:
Articulate Storyline | Moodle

File Sharing, Collaboration, and Project Management:
Jira | Trello | Google Docs | Google Drive | MS Teams | OneNote | OneDrive

Customer Relationship Management System:
Salesforce | Zendesk| HelpScout

שפות

אנגלית

שפת אם

אפריקנס

שפת אם

עברית

שליטה טובה

תחומי התמחות

קאוצ'ינג ואימון

200 ₪ לשעה

אימון קריירה

Career counciling, career research support, career development coaching, career change coaching, resume/Linkedin profile writing, job hunt coaching, employability coaching, and career assessment facilitation.

שיווק ומכירות

40 ₪ לשעה

השמה, גיוס כח אדם, HR

Recruitment, training coordination, and employment/skills assessment development.

תרגום

90 ₪ ל- 250 מילים

תרגום אנגלית

Native English speaker, with experience in translating from Hebrew to English

כתיבה ועריכה

90 ₪ ל- 250 מילים

כתיבה, עריכה, קורות חיים

Proficiency to write for all professional levels of all industries.
Specialization in hi-tech.
Great with crafting effective CVs for more unusual situations such as career gaps, job-hopping history, career changes, and resumes for returning to the workforce.

כתיבה טכנית

Experience in technical writing, content creation and development, and UX content writing.
Skillfully applies technical documentation best practices and UX/UI design principles, and user-centric writing (training manuals, user guides, etc.).
Creates and optimizes online content.

טכנולוגיה

40 ₪ לשעה

בדיקות תוכנה ואבטחת איכות - QA

QA methodology, techniques, test types, and tools (e.g., HP Quality Centre, TestRail, JIRA).
Writing software testing documentation (e.g., STP, STD, STR) and test cases.
Manual testing, design, development, and implementation of test plans, test cases, and test processes.
Understanding of SDLC and STLC, Waterfall, Spiral, Agile, and SCRUM methodologies.
Web programming languages with HTML, CSS, JavaScript, and basic SQL.
Experience with web- and mobile testing on various OSs.

נסיון תעסוקתי

2022 - 2022

Technical Writer

SolarEdge [Renewable Energy Solutions] , Herzliya, Israel

Produced customer-centric documentation that aims to reduce support cases.
Edited technical documentation through single sourcing with MadCap Flare (e.g., product updates, release notes, and specs) and tracked projects and issues in Jira.
Collaborated daily with product managers, engineers, and R&D for a clear understanding of product features, its updates, and the documentation requirements
Cooperated with the support and documentation teams on determining and executing the most effective ways to improve documentation processes.
Assisted the localization manager in corresponding with our translators (e.g., requests, estimates, and approvals) on translation projects.

2021 - 2022

Technical Writer | E-Learning Content Developer

Intelitek [EdTech | STEM Education, Robotics, Programming, and Industry 4.0] , Rosh Haayin, Israel

Planned and developed training materials, user guides, and e-learning content, e.g., written, infographics, images, diagrams, drawings, and video clips.
Created interactive courses with Articulate Storyline (Project: Industry 4.0 and IoT technologies) and laboratory training guides for hands-on activities (Project: Cybersecurity).
Adhered to the company’s style guide and design system and followed the UI design guidelines for each type of deliverable.
Creatively solved challenges related to visual appeal and aimed to reduce text in favor of visuals.
Planned and compiled a series of activities and lessons for different factory simulation kits.
Assisted with the QA and usability testing of completed deliverables, and corrected and optimized content, visual design, and microcopy where required.

2013 - 2020

Technical Content Writer | Business Support

Freelance [Writing Services and Employment Support Services], International

Served as a senior business writer, recruiter, and writing coach/trainer at a business writing company and helped managed a small remote team.
Eased and optimized the recruitment, onboarding, and orientation processes by developing the company’s first candidate selection tests, training manuals, and orientation system.
Delivered requirement specifications, a business plan brief, and a presentation (for investors) for the development of a mobile application.
Optimized knowledge base articles and user guides for a SaaS startup to reduce support cases.
Developed a series of Likert-scale personality assessment prep tests for a firemen entry exam.
Use basic SEO strategy to create blog articles on organizational development, behavior, and management, for mostly e-learning websites.
Proofread, edited, and improved web content and technical documentation.